The Complete Idiot's Guide to Etiquette, Second Edition
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The Complete Idiot's Guide to Etiquette, Second Edition
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From the Back Cover
Mary Mitchell, Ms. Demeanor herself, takes you through Y2K and beyond with The Complete Idiot's Guide to Etiquette, Second Edition. Topics covered include gifts and e-commerce: can you "wrap" an electronic gift?, telecommuting and the home office: the impact on family and friends, and volunteering: the fine line between being Mother Theresa and Lady Bountiful. This title also includes an updated section on weddings, plus tips from the expert on dining on the run, takeout, new tipping systems, and manners at Mickey D's. Other topics include privacy, diversity, and harassment issues on the job, E-mail etiquette and computer manners, and saying the right thing--is small talk dead?
About the Author
Mary Mitchell, the author of The Complete Idiot's Guide® to Business Etiquette; Dear Ms. Demeanor; The Young Parent's Etiquette Guide; and The First Five Minutes: How to Make a Great First Impression in Any Business, is the founder of Uncommon Courtesies, a consulting firm that helps corporations and individuals hone their personal interaction skills. She is also president of The Mitchell Organization, a training and consulting company. Her column, "Dear Ms. Demeanor," is nationally syndicated. She lives in Philadelphia.

20/05/2005
For those who feel this Guide dwells too much on the "obvious" to the detriment of the comprehensive, I might recommend something like the dictionary-size Emily Post's book of Etiquette. But I grew up in the working-class American culture (think trailer parks, country music lyrics, and "po' white trash"). I've made very serious social blunders not knowing unstated "rules" that many (most?) middle-class people believe to be "obvious". Two college degrees did not teach me these rules. Praise God for the Complete Idiot's Guide to Etiquette, which explains the "obvious" with sympathy and clarity.

01/02/2000
Ling -
I found this book to be quite thorough while maintaining an interesting and friendly style. Etiquette is still very important in our rather relaxed, modern lifestyles. It is not only for the elite, it if for everyone. It helps us to respect ourselves and others. This guide will help you understand and practice proper etiquette and feel far more comfortable and at ease in almost any social setting. My only misgiving was that it was very American focused (most understandable considering it is an American publication). However, whether you are American or English, there is something here for everyone.

19/02/1999
to-read, fun way of learning about the niceties of social behavior. Mary Mitchell writes with wit and wisdom as she leads us through an area that has been neglected for too long. Learningful and fun reading. I learned (or remembered) much. Thank you Ms. Mitchell for this book.
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